Home » Games News » Network Issues Explained
Dear Players, Customers and Friends, On Friday 9/4/09 Last Chaos experienced a massive increase in traffic causing lag, disconnects and general frustration. These issues have persisted and continue to plague the LC servers. We believe in communicating fully our actions and intent with you, our friends, at every step of this process.
We first noticed a large influx of traffic early Friday (9/4/09). We attributed this traffic to our exposure at the PAX expo as outlined by Superman0X (http://forums.aeriagames.com/viewtopic.php?t=535938). The initial assumption proved to be false and the cause of these issues turned out to be malicious and targeted in nature. We began to suspect malicious intent early Saturday morning as the unusually concentrated traffic failed to abate. Our suspicions were confirmed this evening (9/5/09) when we received a threatening email and set of demands from the malicious individual who is behind the attacks on our servers.
Before and subsequent to this discovery we have made a number of changes to our network infrastructure to mitigate the outages on Last Chaos. We continue to monitor the situation closely and make improvements to our security and network configurations. We will continue to work tirelessly to solve this issue and bring back Last Chaos to the stable game you have all come to know and love.
We would like to thank you our loyal players for your continued patience and understanding as we battle this malicious individual. We will take every step necessary - including legal actions - to speedily resolve this problem. IF YOU HAVE ANY INFORMATION THAT WOULD LEAD TO THE PROSECUTION OF THE PERSON BEHIND THIS MALICIOUS ATTACK, WE WILL PROVIDE A MONETARY REWARD. Any help from you will be much appreciated.
With your support, we will overcome this obstacle. Last Chaos was one of the most popular and fast-growing MMORPGs before this attack and we will be even more successful after it. Prepare yourselves for the fanfare of events and fun that will begin upon the elimination of this current threat.
See you in game!
Any information you have about suspicious activity should be reported via the Contact Us
Note: Due to the nature of this attack other games may be affected. We are working on methods to mitigate any spillover.
We will update this thread with any additional information as it becomes available to us.
Update #1 (12:45PM PT, 9.6.09):
In response to questions of privacy security. The attack has not and will not compromise your privacy information. All passwords, emails and other information is secure. There is no need to change your passwords.
Update #2 (1:12PM PT, 9.6.09):
Hatzring 1&3 and Katar 5 & 6 will be unavailable for the time being. This is related to the attack. All other subservers are available and stable.
Update #3 (1:12PM PT, 9.6.09):
Sarissa 5 & 6 have been added to the down list. We are working on ways to bring these servers back up but until then please play on the other subservers.
Update #4 (5:33PM PT, 9.6.09):
Sarissa 5 & 6 are fixed up and running stable. We are still working on H1/3 and K5/6.
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